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This is the first time I have called an AC company in August and they were able to get to my house in 20 minutes not just that day, but in 20 minutes. My AC was blowing hot air and Justin and Sam told me the problem. I had to make a decision on how I could correct the problem, but they filled the unit with freon and told me it would last for a while until I got the unit replaced. I cannot believe they had my unit cooling in about 30 minutes. That is unheard of this time of year. I will gladly use their service again. FANTASTIC!
I've used Hunter's Air for about 5 years. They installed a new unit in 2015.
Last night about 7 the unit stopped working. After doing all the things we do to solve the problem ourselves, no matter how unqualified we may be, I called Hunter. I talked with the answering service at 8:08. I didn't expect to see a serviceman until the next morning. However, I explained that my wife has medical problems and if I didn't have AC I would have to take her to a hotel.
By 9:15 Justin had arrived fixed the bad capacitor in the unit and set up a follow-up service. He explained that this was not unusual for Hunter, they take care of their clients.
I was not on the maintenance plan, but I am now!
Thank you to Justin for the fast and professional service!
I called yesterday after hours to leave a message. I was contacted first thing this morning. Justin arrived 5 minutes early. Worked hard. Explained everything. Polite and respectful. Earned a new customer.
Justin & his crew were awesome to deal with! They were all very professional, respectful & hard-working. I had a new a/c & heat unit & duct work put in, along with an air purification system. Justin was so great at explaining everything, answering any questions I had before, during & after the installation. They also cleaned up!!! 🙂
Very professional, courteous, and helpful. They did a complete replacement installation of unit and duct work. They even cleaned up everywhere. Loved the service. Glad I used them.
For your air conditioning and heating needs in the Wharton area, look no further than this fabulous company. I have been using Hunter's Air & Heat for the last five years for service and a recent AC unit replacement, and could not be more satisfied. The owner, Eric, office personnel Stephanie/Kelly and their service & installation staff are courteous and extremely professional. I have absolutely no reservations in recommending this company!
Justin is awesome to deal with, he is always professional and explains what he is doing. Once the job is completed he walks me through what was done and makes sure I am happy. Great Job Justin!!!
When a company is family owned and operated, with knowledge of equipment, respect for the customer, competitively priced, show up on time, courteous staff, you have a winning team. Hunter’s Air & Heat stands behind their product. They honor their warranties. You can trust that they are doing a good job every time they come out. Thanks guys for everything you have done for us.
We have used Hunter’s Air & Heat for over 10 years. They have always professional and the most respectful company. We have always had the most positive experience with this company. They go that extra step every time. We will and have recommended Hunter’s Air & Heat as a great company.
Thank you for your reply and clarification. Also, thank you for waiving the service fee.
Your service technician did suggest that we fill an opening outside with the “spreading foam,” to fill in the space and hinder any creatures from entry. We did do that.
I appreciate your customer service. Your technicians and office staff are very friendly. Your company was recommended from a neighbor down the street, and I will definitely refer you to my family and friends.
If we are in need of AC/Heat repairs in the future, we will definitely call you and be a repeat customer.
Thank you again for your assistance!
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